Is there any way to get access to my password to be able to control my app. I’m answering my questions, but it keeps saying invalid answers. They are the right answers for sure. It’s very frustrating not being able to control my network.

If you can not remember that password you may need to factory reset the unit by holding the reset button for 10+ seconds this will set it back to password but you will have to go through the orbi setup again. DarrenM

Trouble with Orbi app | NETGEAR Communities

8 Replies

FURRYe38
Guru - Experienced User
Jun 04, 2018
DarrenM
DarrenM
Sr. NETGEAR Moderator
Jun 04, 2018
You may need to try and reset the password try using the web.

https://www.netgear.com/mynetgear/registration/login.aspx

DarrenM
- Gridironcoach
  Aspirant
  Jun 17, 2018
  How do I reset the password from there?
- Gridironcoach
  Aspirant
  Jun 17, 2018
  I’m having trouble with the admin password actually. I’m able to log in to my account with my email.
  - DarrenM
    Sr. NETGEAR Moderator
    Jun 18, 2018
    are you talking about the password to log into your router to access the settings?
    
    DarrenM

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Trouble with Orbi app