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Forum Discussion
tucsontico
Jan 12, 2017Virtuoso
Unable to access Orbi Satellite via Web Browser
I recently installed the ORBI (with one satellite) in place of a R7000 Nighthawk. I am running all on a Mac OS environment and the latest ORBI firmware (V1.0.4.34) with essentially minor glitches. However, I am unable to view the sattellite via a web browser. I made DHCP reservations for all my hardwire, wireless devices (4 wired and 10 wireless) and the ORBI satellite (192.168.1.2). The devices connected to the satellite do not even show up in the "Attached Devices" list! I've tried three different web browsers but get the same result. I've rebooted, power cycled and reloadede firmware but still the same situation.
After a lot of power cycles, reboots, etc. I finally may have discovered the problem! I tried simply moving the satellite a little closer to the router. Guess what? Miraculously, I began to "see" the satellite webpage (192.168.1.2) and was able to view devices attached to the satellite!
I only moved the satellite about 15 feet closer and let it re-connect to the router. I am now able to view all the information about the satellite via it's web page. However, the WiFi signal in an area I originally purchased the ORBI to cover is very weak.:smileysad: The satellite originally had a "blue" light in the first location but I'll bet it went "amber" soemtime after I installed it. It now has a solid "blue" connection and appears to be working.
A note for NETGEAR: please fix the firmware so even in an "Amber" connection state the satellite will respond to queries from the web-based GUI.
9 Replies
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- loomis1975LuminaryDoes the satellite at 192.168.1.2 show up on the router's attached devices page?
- tucsonticoVirtuoso
Yes. It shows on the router's list of attached devices at 192.168.1.2
reboot the orbi system / power cycle all orbi units and do the same for all your devices , see if that helps
- loomis1975LuminaryWow. I guess I'd take wireless coverage over status information, but I think you are onto something were the satellite is in a certain "error" condition and just stops doing certain functions, but still provided Wi-Fi. Frustrating for sure, glad you figured it out.
- tucsonticoVirtuoso
Thanks. I agree with you and may place the satellite back in my original position to get stronger coverage. However, I'm uncertain if there may be more issues with being "on the edge" of the backhaul limit, e.g., drop outs, coverage dead spots, etc. I'll keep messing with it for a little while longer.
The reason I've tried this is I have recently installed solar panels on my roof and the solar array reports its "health" through my WiFi. Due to my house being built with concrete block (covered in stucco) exterior walls, WiFi performance suffers outside my house where the solar array controls are located. I've used extenders, powerline modules, etc. but they are unstable too. If the ORBI doesn't hack the program I may have to run an Ethernet hardwire to solar controller. Not an easy or inexpensive task! :smileylol:
- tucsonticoVirtuoso
Update on ORBI stability issues: I discovered that I left the 2.4gHz channel selection set in "auto". By locking it to channel 6, I've gotten much better stability on my 2.4 gHz devices. I will do a more indepth signal analysis to see if channel 1 or 11 will be better. However, my nearest neighbor with potential interference is several hundred feet away. BTW, my 5 gHz band has been locked in channel 48 with good stability and range since installing the ORBI 10 days ago.