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In5iDi0uZ's avatar
Jul 22, 2019

V2.3.5.30 Broke Bridge Mode Dont Upgrade

Frustrating weekend troubleshooting. I use Orbi RBR50 and a  RBS50 also use a R7000 in Bridge mode for my pc, using 5GHz, for last couple years. I had updated the Orbi and the R7000. After this It would connect for a couple minutes or no connection at all with the R7000, using the 5GHz channel since it gives me better download speeds than the 2GHz. I factory reset the R7000 multiple times, even the 30-30-30, thinking that was the issue since its old router, and there has been times where i would need to reboot the router to get a connection, also, maybe firmware was bugged. I downgraded the firmware on the R7000 and still wouldnt connect.I just couldnt conceive that it would be the Orbi firware that was the issue. I always factory reset whenever i upgrade the firmware.

 

Low and behold I decided to downgrade my Orbi firmware to 2.3.1.44, and everything is working fine. I wont be upgrading my firware again. This is the 2nd time a firmware has given serious issues, last time was when there was the WiFi kept saying off a year or so ago. I just dont understand how you can messup so bad with the firmware yet have great hardware. Dissapointing.

49 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Did you happen to factory reset the RBR after upgrading to v30 to see if the R7000 would connect to it? I have a R7800 which is semi newer than the R7000, connects fine to the RBR I have loaded with v30. Tried both stock FW and Voxels R7800 FW. 


    Something I would contact NG support about and let them know.

    Blanca_O 


    In5iDi0uZ wrote:

    Frustrating weekend troubleshooting. I use Orbi RBR50 and a  RBS50 also use a R7000 in Bridge mode for my pc, using 5GHz, for last couple years. I had updated the Orbi and the R7000. After this It would connect for a couple minutes or no connection at all with the R7000, using the 5GHz channel since it gives me better download speeds than the 2GHz. I factory reset the R7000 multiple times, even the 30-30-30, thinking that was the issue since its old router, and there has been times where i would need to reboot the router to get a connection, also, maybe firmware was bugged. I downgraded the firmware on the R7000 and still wouldnt connect.I just couldnt conceive that it would be the Orbi firware that was the issue. I always factory reset whenever i upgrade the firmware.

     

    Low and behold I decided to downgrade my Orbi firmware to 2.3.1.44, and everything is working fine. I wont be upgrading my firware again. This is the 2nd time a firmware has given serious issues, last time was when there was the WiFi kept saying off a year or so ago. I just dont understand how you can messup so bad with the firmware yet have great hardware. Dissapointing.


     

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        I would let NG know if you can. Seems like you did everything and found a problem. 

         

        Only other test I would have tried is disabling WPA altogther on the RBR to just check to see if the R7000 connected to the RBR while in the open. Hopefully NG can check this and fix it. 

        Blanca_O 

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi In5iDi0uZ

     

    I replicated this scenario in our laboratory and was not able to reproduce the issue. 

     

    How often does it disconnection? 

    When you say "no connection", is it just the R7000 or both Orbi and R7000? 

     

    Regards, 
    Blanca 
    Community Team

    • In5iDi0uZ's avatar
      In5iDi0uZ
      Guide

      Welp. Netgear decided to auto-update my firmware to 2.3.5.30 and it broke my r7000 bridgemode again. Everything else connects fine to the Orbi.  I also forgot to mention that I bought a new r7000 around the last time i was having issues. I now downgraded to 2.3.1.44 and it is working fine. How do i disable auto-update on the Orbi?

       

      • Retired_Member's avatar
        Retired_Member


        In5iDi0uZ wrote:

        How do i disable auto-update on the Orbi?

         

        You don't. 


        In5iDi0uZ wrote:

        Welp. Netgear decided to auto-update my firmware to 2.3.5.30 and it broke my r7000 bridgemode again. Everything else connects fine to the Orbi.  I also forgot to mention that I bought a new r7000 around the last time i was having issues. I now downgraded to 2.3.1.44 and it is working fine. How do i disable auto-update on the Orbi?