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Solved
Why Am I Not Getting the Speed
My admin app shows I am getting the more than 400mbs I am paying for but my computer speed tests are showing 1/4 on one computer and 1/8 on another.
What can I do to get my speed up?
No, 300Mpbs is a connection rate of the wifi adapter. Not wired. Connection rate is the link rate between the adapter and the source wifi signal only. The connection rate differs from actual thruput speeds.
7 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Is your PCs wired or wireless?
I am running current firmware 2.3.5.32
HITRON E31N2V1
Windows 10
Cable is set up for 400 speed (I'm getting half that)
My computer is set up for wireless
Orbi admin tells me I should get more than 400. I'm getting low 200's
What are your wired results with the PC?
What is the mfr and model# of the wireless adapter in this PC?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).