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Forum Discussion
richardx73
Jan 29, 2016Aspirant
6100D Gateway Internet access problem
6100D gateway stopped working. Gateway was working fine. All of a sudden (I think) I started getting "Unidentified network/no internet access" indications from my PC. Tried a second PC with same results. All lights on 6100D looked normal, including the Internet light. I am not able to make a connection or access MYROUTER to reset or debug the issue. As a last resort, I tried the RESET button on rear panel. Same problem. Any suggestion on how to proceed?
Thanks.
Problem solved. Apparently I didn't hold the reset button long enough. I did a quick reset with no improvement. Next I did a 5-6 second reset with no results. Looks like it takes 10+ seconds to get the proper results.
I don't know what caused the problem initially, but it's gone now. I'm happy.
2 Replies
- DarrenMSr. NETGEAR Moderator
Hello richardx73
Have you tried 192.168.1.1 or 192.168.0.1 to access the GUI? and have your tired both ethernet and wireless?
DarrenM
- richardx73Aspirant
Problem solved. Apparently I didn't hold the reset button long enough. I did a quick reset with no improvement. Next I did a 5-6 second reset with no results. Looks like it takes 10+ seconds to get the proper results.
I don't know what caused the problem initially, but it's gone now. I'm happy.