AC810s common issues

Question

Hi,does anyone knows what's the issue, that this router is rebooting each time when the network traffic is bigger than just watching youtube ? downloading big file (like iso image from torrent network) from internet is not possible because of that...&nbsp;I mean whole device is restarting - not only connection to internet..&nbsp;Second thing is using this device under power supply - why after charging I need to power off supply, because after reaching 100% of battery, device switches to discharging battery, unless someone will recconect power supply - otherwise it wil discharge completly and switch off itself. It's CONNECTED TO POWER SUPPLY - IT MUST WORK !&nbsp;I use it as mobile device only at weekend, during week I want keep it connected to power and don't have to check every time if I should reconnect it because battery cycle (charged to 100% - 0%) is comming to end..It's also not working wihout battery - restarting after make connection with GSM network..&nbsp;Third isssue is software in my opinion - missing SMS forwarding option - why &nbsp;? it's just mobile router - I would like to get SMS for my main phone, fe. because provider is sending me SMS about finishing money on internet sim card...SMS size sent from A810s is 70 characters - normaly it's 160, right ?&nbsp;&nbsp;&nbsp;

pustynnyjez · Answer

I get if from my mobile network service providier - it's new device.&nbsp;http://www.play.pl/telefony/unknown/netgear-router-ac810s/?ogrp=internetYes I did reset it to factory defaults.&nbsp;I figured out that temperature of device has to be low, but it's making itself warm even at daily use&nbsp;transfers...It have to be externaly cooled (with fun and taken off back cover in my case) to work.. It can't work without battery - why ?&nbsp;Is it planned/possible for NETGEAR to fix/change software issues with this device (70char. SMS's is error in my opinion, forwarding also in this type of device)?&nbsp;@edit: i use device in room temperature ~21 Celsius degre - what about summer? - it's normal during day to reach 30 - it's mobile device, so for sure it'll be overheated when taken outside..&nbsp;

Jake_ · Answer

Hi,&nbsp;I have some similar issue to yours. My router freezes when i use torrent protocol. When for single file i have many connections I guess.Can you Netgear engineers provide fix for that? I can help you with testing and reproducing that issue. &nbsp;Please let me know.

Holiven · Answer

Hi&nbsp;I have the same issue too...Mine is plugged with the power supply without the battery.It happens that the device reboots while it's downloading.

Holiven · Answer

HelloAny update about this issue?It's very annoying because i lost connection very often

Jake_ · Answer

Hi all,&nbsp;I did some testing with few configuration. Here are my observations:&nbsp;1. when using my VPN connection with UDP setting ac810s tends to freeze after few seconds (3-4 active torrent connection)2.&nbsp;when using my VPN connection with TCP setting ac810s works fine but active connection has to be limited to 3-4. From time to time connection freezes but device restart is not needed - so VPN using TCP is some workaround - anyway with this setup connection is rather slow - up to 1.5 Mbytes/s&nbsp;Without VPN ac810s router seems to be working fine. Maybe VPN providers use bigger frames? Anyway with ac810s this is first time I experienced freezing issue. Number of potential ac810s buyers is narrowing, having in mind VPN usage will be growing.&nbsp;

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AC810s common issues

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