NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
LM1200 wan connection not working
I want to use LM1200 as a failover device in the North Sierras where when we lose power, the broadband goes out in 20 mins. I have the latest firmware and if I connect only LTE modem it works fine. For some reason when I connect WAN port the modem gets the IP address, but does not route data through. See the picture that you can see the modem has the IP address (it also picks IP address if I connect to my Netgear Cable Modem) but it also shows no data flow. What am I doing wrong?
Thank you John.
I switched to Router mode and I was able get the traffic through. That caused me another problem since the port numbers using public IP was not translated to local IP.
I switched to Bridge mode again and modem stayed connected and everything works great.
Thanks for all the help, now I need to find external antennas to improve the LTE reception.
18 Replies
Please check some basic things first.
1. Your FW is the latest: 20.06.09.00
2. The ethernet cable connecting to your home cable modem is connected to the WAN port of LM1200.
3. Pleae check the failover settings is set to Auto.
If all are set correctly, please do a factory reset and try again. If possible, try a new ethernet cable.
Thanks
Hi John,
1. Yes, the App Version is NTG9X07C 20.06 09.00
2. ethernet cable is connected to the WAN port. If you look at the picture that I attached, it shows that the port received an IP address from my router. When I connect LM1200 to the Cable Modem it also gets a IPv6 address but same thing happens, no connection (the x mark).
3. Failover is on Auto.
4. I tried multiple cables, no change.
It just does not want to pass traffic on the broadband side. LTE works fine.
Please connect the LM1200 to your home cable modem and help to capture a mdoel.json file following the steps below. You can send the log to me using private message.
- Logon to the webui (http://192.168.5.1 ) as an administrator
- Navigate to URL http://192.168.5.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it backIf you haven't done a factory reset, please give it a try to see whether it makes any differences.
Thanks
Thank you John.
I switched to Router mode and I was able get the traffic through. That caused me another problem since the port numbers using public IP was not translated to local IP.
I switched to Bridge mode again and modem stayed connected and everything works great.
Thanks for all the help, now I need to find external antennas to improve the LTE reception.
I have run the firmware update, and both ports appear to be live. I want the device's cellular as a failover only. I have connected from arris modem to nighthawk rax80 router. What is the best setting for successful failover? Bridge, Ping frequency, and router setting recommendations? Etc.
exxchef wrote:
I have run the firmware update, and both ports appear to be live. I want the device's cellular as a failover only. I have connected from arris modem to nighthawk rax80 router. What is the best setting for successful failover? Bridge, Ping frequency, and router setting recommendations? Etc.
Depending on your purpose, if you plans to use LM1200's failover as backup for all your network, it is better to set up LM1200 the following way.
Arris Modem -> LM1200 WAN Port - LM1200 LAN Port -> RAX80.
When Arris fails, LM1200 can switch to 4G network to make sure RAX80 can have data connections.
Thanks
John
- So I have a Sim card in The Lm1200 and I get connection but nothing can connect to it wirelessly and I have a router connected to it just wondering if there's a fix?
Mistercod wrote:
So I have a Sim card in The Lm1200 and I get connection but nothing can connect to it wirelessly and I have a router connected to it just wondering if there's a fix?LM1200 is just a wireless modem. It is not a WiFi router. You need to connect a WiFi router to LM1200 LAN port in order to connect your WiFi clients.
John