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Forum Discussion
M5 doesn't connect to Vodafone
I've got a Nighthawk M5 (Firmware NTGX55_12.04.17.00) and want to connect it to a Vodafone CallYa Prepaid Plan. The SIM Card does work with multiple other devices (iOS and Android) and did also work with the Nighthawk in the past (~ a month ago). Now however it can't connect to the Vodafone network. The APN settings are consistent with the (working) settings on the other devices, I've switched the PDP setting around to all possibilities (IPv4, IPv6, IPv4v6), but that didn't change the outcome. If I switch to manual network selection, It seemingly detects a Vodafone network, but it won't connect if I select said network. Is there maybe another setting that might allow a connection? Or maybe it's something on Vodafone's side? "Data" is on, and "Band Region" is "All", I'm in Germany and I've attached network diagnostics if that might help.
2 Replies
I also have a nighthawk mr5200 HW1.3 SW
MR5200-100EUS_NTGX55_12.04.17.00_Generic_04.07
I have Problems to connect to Vodafone when only LTE B20 is available, other LTE Bands work without problems. Settings are always the same. I tried also a factory reset.
JohnPeng should i send you the log files and the config?
regards Christoph
It currently seems to connect sometimes, without me changing any settings. This appears to be caused by the antenna, maybe it's not functioning correctly, since an Android Tablet is able to connect reliably and I'm assuming the antenna in this tablet should generally be worse than the antenna in the Nighthawk. We're going to contact the refurbished-seller we bought the device from.
The point is, I don't think this is an issue that can be fixed by changing a setting.