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Forum Discussion

F911E307-D708-4's avatar
Oct 02, 2021

Netgear Nighthawk M5 Admin UI only local access

Hi,

 

I've just bought a Netgear Nighthawk M5 from Telstra to use with a USG3 and found that the Admin UI only works if I connect to the M5's WiFi or its ethernet port.

 

What I want to do is connect the Nighthawk M5 to the WAN port of my USG3 and be able to access the Admin UI from my LAN.  The M5 connects to the Testra Mobile network ok and I have internet access, but although I can see that port 80 on the M5 responds the Admin UI does not?

 

The WAN port on my USG3 gets its IP Address from the M5 so its my expectation that devices on my LAN should all appear to the M5 as being the USG3.  Is the Admin UI on the M5 contrained somehow not to work from NATed devices?  

 

Some insight on whether this is expected behaviour would be appreciated.

 

Cheers

7 Replies

  • I have the same challenge. Not able to access admin UI from any external IP.

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert

    F911E307-D708-4 wrote:

    Hi,

     

    I've just bought a Netgear Nighthawk M5 from Telstra to use with a USG3 and found that the Admin UI only works if I connect to the M5's WiFi or its ethernet port.

     

    What I want to do is connect the Nighthawk M5 to the WAN port of my USG3 and be able to access the Admin UI from my LAN.  The M5 connects to the Testra Mobile network ok and I have internet access, but although I can see that port 80 on the M5 responds the Admin UI does not?

     

    The WAN port on my USG3 gets its IP Address from the M5 so its my expectation that devices on my LAN should all appear to the M5 as being the USG3.  Is the Admin UI on the M5 contrained somehow not to work from NATed devices?  

     

    Some insight on whether this is expected behaviour would be appreciated.

     

    Cheers


    If you don't need to use M5 WiFi network, you can enabled IP passthrough for your setup. Then you can access Admin UI via any clients connected to your USG3

     

    Thanks

    • F911E307-D708-4's avatar
      F911E307-D708-4
      Aspirant

      Hi JohnPeng,

       

      I certainly don't need the WiFi capability of the M5 so if IP Passthrough works then that would be great but I've read elsewhere that its broken.  

       

      Can you indicate where in the User Manual IP Passthrough is documented?

       

      I simply want to use this device in a failover mode for my NBN connection.

       

      Thanks.

      • JohnPeng's avatar
        JohnPeng
        NETGEAR Expert

        F911E307-D708-4 wrote:

        Hi JohnPeng,

         

        I certainly don't need the WiFi capability of the M5 so if IP Passthrough works then that would be great but I've read elsewhere that its broken.  

         

        Can you indicate where in the User Manual IP Passthrough is documented?

         

        I simply want to use this device in a failover mode for my NBN connection.

         

        Thanks.


        You can log in to WebUI and go to Seetings -> Setup -> Mobile Router Setup -> Under IP Passthrough, select ON Disable WiFi on the mobile router.

         

        You can give it a try and le me know if you have any issues. The WAN stability issue is also related carrier network. You may not see the issue for sure.

         

        Thanks