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mvink's avatar
mvink
Initiate
Oct 16, 2020

Netgear Nighthawk MR1100 keeps dropping signal

My Nighthawk Mobile Hotspot MR1100 all of a sudden keeps dropping the signal and I have to completely reset the system for my devices to reconnect. I have the latest firmware update. Any advice?

8 Replies

    • Malene666's avatar
      Malene666
      Aspirant
      Oct 16, 2020
      Place help!!! Vant remember my password
  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 19, 2020

    Hi mvink

     

    Welcome to NETGEAR Community!

     

    May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label

    What is the firmware version?

    How often does it disconnect? 

     

    Regards,
    Blanca
    Community Team
     

    • mvink's avatar
      mvink
      Initiate
      Oct 19, 2020

      It is the MR1100 NIghthawk mobile router. Firmware is NTG9X50C_12.05.05.14. I have to reset it several times a day. It looks like it's connected in the wireless drop down on devices but there is no connectivity. SKU is 6420B MAC is 8C3BADF7706. 

    • nurse2020's avatar
      nurse2020
      Aspirant
      Nov 17, 2020

      I am having this same problem. Drops the internet several times a day!!

      SKU: 6420B

      F/W VER: NTG9X50C_12.05.05.14