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Forum Discussion

BrianP82's avatar
BrianP82
Aspirant
Oct 26, 2020

Nighthawk M1 monthly cycles starts

Monthly cycles starts is grayed out.
Days left is stuck at 0.
Can't change.
I have done 3 rests and firmware is up to date.
It is a AT&T version unlock and using Visible Sim.
Any help would be nice.
Also can I flash Netgears firmware or am stuck with AT&T firmware.

4 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 01, 2020

    Hi BrianP82

     

    Welcome to NETGEAR Community!

     

    Does it display the same status on the MR1100 LCD? 

    How did you reset the device? Please remove the SIM card and hold down the reset button until you see a change in the LED.

     

    Regards,
    Blanca
    Community Team
     

    • BrianP82's avatar
      BrianP82
      Aspirant
      Nov 02, 2020
      I did reset again without sim and used button in the back.
      No charge. LCD shows data used and resets when power off the device.
      • Blanca_O's avatar
        Blanca_O
        NETGEAR Employee Retired
        Nov 02, 2020

        Hi BrianP82

         

        Can you still go online even though it shows 0 Day/s remaining?  

         

        Regards,
        Blanca
        Community Team