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Forum Discussion
nighthawk m1 router constantly rebooting
Hi everyone!
My dad and I have the nighthawk m1 mobile router but it's been nothing but troule! Disconnections, reboots etc.
About a month ago, the original device 'died' literally. So we sent of for a new one and a month later ( yeah, took a while ) we got a replacement sent out.
The replacement has the same problem as the previous one. It just keeps rebooting and rebooting and rebooting! Whether I'm using USB tethering or wifi doesn't make a difference. I prefer USB tethering, its faster and safer ( less EMF/EMR exposure ).
I've done a stack of research on this forum and the web but nothing has seemed to help. I'm using the lastest firmware upgrade and I've tried resetting the device to default settings, pulled out the battery for a power reset a number of times etc. This is all on a brand new replacement device.
We're paying $70 f$%#ing buck a month for something that is barely working.
Can anyone help?
3 Replies
It sounds very odd that the replacement is rebooting in the same way as the first unit. Roughly how much time elapses between reboots? When it reboots, is it running just on the battery, battery with mains charger plugged in, or only the mains charger with battery removed? What temperatures are the M1 and its battery running at? You can see these temperatures in the web-based interface under Settings > Nighthawk M1 Status > Diagnostics.
Roughly 1-2 mintues of time elapses between rebooting in which I can get a few quick things done. It seems to reboot on both battery and plugged in two mains.
Whats the temperature? I'm not sure. I could look at that. Haven't seen any smoke wafting out of it :) The device seems to get slightly warm to touch and thats all.
If it's rebooting every few minutes, it sounds like you need to get it replaced again. The reason I asked what temperatures the M1 itself and the battery are reading (2 separate values in the interface) is that another M1 owner had reported problems with battery charging even at relatively low temperatures. Could you please read the temperatures and report back? Thanks.