Howdy. I just replace my old hotspot with a Nighthawk MR1100 and am having an odd problem. The mobile router will suddenly stop allowing the internet connection to devices. The router still shows a LTE connection, and phones' data still works on LTE connection (not through the router), but it does not work. The router shows that the 9 devices are connected, and the devices show they are connected, but no joy. I am hoping this is a setting which can be corrected! I found that if I turn off the mobile router, wait a few minutes and restart it, I 'may' get internet connection on my devices. I completely reset the mobile modem as well. Again, in my WinX laptop, ti shows connected and does not indicate the 'lost internet' asterisk in the toolbar. Any thoughts appreciated.

I am in the US and have the ATT MR 1100 router. Sorry for confusion.

Can you still access the M1 (like the web interface) from the devices at the moment the connection drops? I would also check the ip addresses and the routes when the disconnection happens.

I will try that tomorrow. The ATT cell tower is our only communication, so if I swap out the sim card to the Nighthawk, I will not have internet. Also, which IP addresses to I need to check? On my laptop? Thank you very much. We have owned this for three days. It worked perfectly the first day. On day two, it would only work for a few minutes at a time, but my iPhone still was getting data. Karen

The default IP address of the NightHawk is 192.168.1.1. You can access the web interface via http://192.168.1.1

Ok. I can connect to the internet only when it is connected to a computer via usb cable. I can connect tall of my devices to the wifi but it does not have internet access on 2 or 5. the IP on the router is shown as 192.168.1.1 The wifi is set up as WPA2_Personal_AES So, the Nighthawk does connect to ATT with the SIM card. It can 'connect' to a multitude of devices, including laptops, desktops, phones, printers. It cannot provide internet access to any of them wirelessly. Broken router? I did not change any of the settings that were default. This mobile router has been turned off for two days, so a restart will not help. Please advise if I should return this for replacement.

Nighthawk Mobile stops working | NETGEAR Communities

11 Replies

Aggie83
Aspirant
Dec 06, 2018
I am in the US and have the ATT MR 1100 router. Sorry for confusion.
Mexoh1To7k
Apprentice
Dec 07, 2018
Can you still access the M1 (like the web interface) from the devices at the moment the connection drops?

I would also check the ip addresses and the routes when the disconnection happens.
- Aggie83
  Aspirant
  Dec 08, 2018
  I will try that tomorrow. The ATT cell tower is our only communication, so if I swap out the sim card to the Nighthawk, I will not have internet.
  
  Also, which IP addresses to I need to check? On my laptop?
  
  Thank you very much. We have owned this for three days. It worked perfectly the first day. On day two, it would only work for a few minutes at a time, but my iPhone still was getting data.
  
  Karen
  - Mexoh1To7k
    Apprentice
    Dec 08, 2018
    The default IP address of the NightHawk is 192.168.1.1.
    
    You can access the web interface via http://192.168.1.1

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Nighthawk Mobile stops working