Hi All Help needed my Mr2100, as a red flashing light showing no wifi signal so can't connect.Sid is ticked but not broadcasting the wifi, works via ethernet, light flashes blue but when unplugged goes back to red, no wifi signal being broadcast x near the wife emoji. any help please. thanks

Hi all Sopport was unable to resolve this sayingh it might be a hardware issue, so not resolved unfortunately.suggested return to seller.regardsstopper90327

Hi Blanca, Thank you, here are the requested details: SKU: MR2100-1TLAUSFirmware: NTGX24_10.17.10.00 Cheers, Matt

Hi Matty_K85 Thank you for responding. Could you please do a factory reset again and check if it will any difference? Regards, Blanca Community Team

Hi stopper9327 Welcome to NETGEAR Community! Please check if Wi-Fi Standby option is set to Disabled. May we please know the device SKU (e.g. MR2100-100NAS)? This can be checked on the box of the product or on the barcode labelWhat is the firmware version? Regards,BlancaCommunity Team

Hi Blanca Thanks for replying, I can confirmed that the wifi stanby is set to disabled, mt sku is : SKU:MR2100-1EEEUS, I have a EE data sim for the device which was working perfectly until now. The firmware is NTGX24_10.13.09.00 do you think my firmware could be corrupted?regardsstopper9327

red light | NETGEAR Communities

12 Replies

Blanca_O
NETGEAR Employee Retired
Feb 05, 2021
Hi stopper9327

Welcome to NETGEAR Community!

Please check if Wi-Fi Standby option is set to Disabled.
May we please know the device SKU (e.g. MR2100-100NAS)? This can be checked on the box of the product or on the barcode label
What is the firmware version?

Regards,
Blanca
Community Team
- stopper9327
  Guide
  Feb 06, 2021
  Hi Blanca
  
  Thanks for replying, I can confirmed that the wifi stanby is set to disabled, mt sku is : SKU:MR2100-1EEEUS, I have a EE data sim
  for the device which was working perfectly until now. The firmware is NTGX24_10.13.09.00 do you think my firmware could be corrupted?
  regards
  stopper9327
  - Blanca_O
    NETGEAR Employee Retired
    Feb 08, 2021
    Hi stopper9327
    
    Were you able to check if there is a new firmware update available?
    
    Kindly do a factory reset using the Reset button. Press and hold the Reset button for five seconds. The mobile router returns to factory settings.
    
    Regards,
    Blanca
    Community Team
- Blanca_O
  NETGEAR Employee Retired
  Feb 10, 2021
  Hi Matty_K85
  
  Welcome to NETGEAR Community!
  
  Please provide the device SKU (e.g. MR2100-1EEEUS) and firmware version.
  
  Regards,
  Blanca
  Community Team
  - Matty_K85
    Tutor
    Feb 10, 2021
    Hi Blanca,
    
    Thank you, here are the requested details:
    
    SKU: MR2100-1TLAUS
    Firmware: NTGX24_10.17.10.00
    
    Cheers,
    
    Matt

Forum Discussion

red light