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Forum Discussion
Avoiding product support by NetGear Switch Model GS110TP
I have Switch GS110TP Unfortunately, despite that the device has guarantees (support hardware LifeTime) to Polish Branch does not want to replace it. It does not work in the power supply in the por...
Hello max-bit,
Please be aware that even though we have a lifetime warranty for the ProSafe model we still need to provide proper troubleshooting and protocols. Also, as indicated on the warranty information FAQ a copy of the original proof of purchase is needed for warranty claims. Please click here for more information.
Thanks,
You sell hopeless equipment and looking for every way not to provide guarantees.
The equipment is original, has a serial number which shows that the product has the support of, and what if I lost my proof of purchase?
Any reliable company is not looking for excuses only provides support for the product.
This behavior demonstrates the company!
I'm not going to buy more of your products, and on all the forums I'll be informed about your approach to the customer.
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