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M4300-24X Never buy a used one !
I bought a Year a Ago a used XSM4324CS Switch. It worked one Year, the Device is not booting anymore and has no Response on the Serial Connections. So I asked for Support, because of the unlimited Hardware Warranty. The Answer was for my very surprising, I bought through Ebay and that is not an Authorized Seller so no unlimited Hardware support. The Company, were i bought the Device, they bought it from an Authorized Seller and they don't want to provide there original Invoice. Any suggestions what to do ?mynetgear registrations are missing.
When I log into MyNETGEAR, I don't have any switches registered. I called NetGEAR a couple of weeks back to see what has happened, and was told that it's an issue that they know about. I've tried again today, but still the same story; I've been trying to find a phone number for them for the past hour, but I can't seem to find one at all. No registered products? No way to contact them. Does someone have a phone number at all for business? Or if you know what this issue is, please tell me; I'm getting so frustrated with this.ProSAFE Means Higher Standards for your NETGEAR SMB Products
I thought our forums readers here would like a little more details on what ProSAFE on your NETGEAR Products means. Let us know what you think in the comments below. All of the products that carry the ProSAFE Lifetime Warranty have always been designed and built to the higher standards required for business-class networks. To clearly demonstrate that NETGEAR® products offer world-class quality, NETGEAR offers the original purchaser a limited lifetime hardware warranty on ProSAFE products - switches, firewalls, and wireless access points. This means that as long as a customer owns its ProSAFE equipment and can show original proof of purchase, NETGEAR will replace it if it breaks. NETGEAR knows that ProSAFE products are reliable and wants its customers to find that out, too. Lifetime Limited hardware warranty* with Next Business Day Replacement Lifetime chat with support 90 day phone support See the NETGEAR ProSAFE FAQ To learn how we cover your ProSAFE covered SMB devices. *This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and modifications to product may void the warranty; covers hardware, fans, and internal power supplies - not software or external power supplies; see http://www.netgear.com/about/warranty/ for details. Technical support for 90 days from purchase date when purchased from a NETGEAR authorized reseller.
