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Solved
mynetgear registrations are missing.
Completely frustrated by this.
I've come to add/check my product registrations today, logged into my account, and found none of my products. Not very fun as we have quite a number of switches. I then try to start re-registering my M4100 switches: one can't be registered because it has a 12 digit serial number, and one with a 13 digit serial number just doesn't register.
Has anyone else experienced something like this? I really hope it's something dumb that I'm missing.
I also can't find a way to chat with someone from Netgear. I tried a live chat, but no agents were available.
I have about 20 M4100 switches to register, so that if one goes bust, I can actually get an RMA.
Okay, turns out this is a Netgear server issue. I'll just wait a few days and check on it again; all my switches are registered.
2 Replies
Oh and I did check my past emails; I've got plenty of emails confirming that at least some of my switches have been registered in the past.
Okay, turns out this is a Netgear server issue. I'll just wait a few days and check on it again; all my switches are registered.
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