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Forum Discussion
AX743 SFP 10Gbe Module and GSM 7328FS
Hi all, new to this forum and hoping experts here can advise me: Hi all; I have a new setup of Netgear Core switches consisting of 2 x GSM7328S and 2 x GSM7328FS, all stacked via AX742 module ...
@Adit,
That was kinda my point. Making every little query a service request is neither efficient nor profit friendly for Netgear.
Having to ask about compatibility of a £400 module with a specific switch is not good - that kind of information should be available in a 100% unambiguous and commercially binding way from Neatgear directly. Just pointing out the difference perhaps, between the Netgear approach to support in comparison to Juniper and Cisco.
By bundling support with the procurement price of GSM and XSM gear, Netgear must make compromises on the quality of the support compared to paid support organisations such as Cisco or Juniper.
--Garf.
That was kinda my point. Making every little query a service request is neither efficient nor profit friendly for Netgear.
Having to ask about compatibility of a £400 module with a specific switch is not good - that kind of information should be available in a 100% unambiguous and commercially binding way from Neatgear directly. Just pointing out the difference perhaps, between the Netgear approach to support in comparison to Juniper and Cisco.
By bundling support with the procurement price of GSM and XSM gear, Netgear must make compromises on the quality of the support compared to paid support organisations such as Cisco or Juniper.
--Garf.
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