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M4300 Power Module interrupt recieved
Hi,
M4300-12X12F ProSAFE 12-port 10GBASE-T and 12-port 10G SFP+, 12.0.2.9, 1.0.0.8
I have 2 M3400-12x12F in a stack and configured as core switch. I keep seeing the following in the logs, but can't see if it is a problem, or what I should do to fix.
I have checked the power to both switches, and nothing different.
Can you advise what might be causing this error
<13> Feb 11 10:31:36 TS_Core_SW01-1 BSP[intDisTask]: cpu_boxs.c(1337) 2392 %% intDispTask: Power Module interrupt received
Answer back from the support call.
The informed me that it is harmless and only appears if the severity filter for the logs is set to "Debug". We are working on the root cause of these interrupts and how to prevent them, but in the mean time it does not have any negative impact on the switch. They have confirmed that these log entries are not a sign of any hardware failure.
You can use the following commands if you wish to modify the severity level to "Informational" (in config mode):
logging buffered 6
logging console 6So in my case I am just going to ignore the errors until such time as I switch from "Debug" to "Informational", or Netgear release a fix.
Nick
14 Replies
Hi NickNak,
Welcome to Netgear Community!
This log just indicate that 'power module send an interrupt'.
For further analysis, Could you please provide the tech-support file of the Switch.
How do I send tech-support files from my Managed Switch to NETGEAR community moderators?
http://kb.netgear.com/app/answers/detail/a_id/3143
9 Hope it helps!
Regards
Ericz
Netgear Employee
Hi,
Files have been sent.
Nick
Hi NickNak,
Thanks for your immediately reply.
For further analysis:
Please dump dev dumpCpldRegs multiple times and see if the value for registers in red changes. Let’s see if we get anything from this.
And also please check the Power LED on the front panel and LED on the power module to see if they are yellow or blinking.
(M4300-12x12F) #dev dumpCpldRegs
Devshell output (Session #0): dumpCpldRegs
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00: 00 18 1a 1f ff 42 0d 01 00 00 00 00 00 00 00 00
10: 5e 71 00 00 00 00 00 00 00 03 2b 2b 1b 18 00 00
20: ff ff ff ff ff ff 00 00 00 00 00 00 00 00 00 00
30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40: ff 0f 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50: 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00Regards
Eric
Netgear Employee
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