NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ax743 visible like ax745
I found a problem in my switch M5300-28G when I decided to buy another switch M5300-52G and stack them. It turned out that the ax743 module is displayed in the system as ax745 and does not really work. I am using firmware 11.0.0.40. Tell me what to do? any ideas? I found a forum thread on this topic, but the answer is not obvious. https://community.netgear.com/t5/Managed-Switches/GS7328Sv2-Reboot-loop-and-I-O-Module-Issues/td-p/1262859
3 Replies
Good day!
I bought a new module for testing, and it is detected correctly. Most likely the problem is in the firmware of the old module.
Here's a new module (s/n 24x17b5600050):
AX743 new
Here is an old one and not working properly (s/n 24x1275b0011e):
AX743 old
Is it possible to install the correct firmware on the old module?
Best regards, Denis.
I inquired your concern to the higher tier of NETGEA Support. According to them, it would be best to open a support ticket with the NETGEAR Support Team here at anytime. Further investigation is need on why your old AX743 was showing as AX745 on your M5300 switches.
Regards,
DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
