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Forum Discussion
l27
Nov 21, 2016Guide
Can I purchase support for used switches?
Is it possible to purchase support for used switches bought from someone? Let's say I know someone that is selling a switch that I want to have supported. I know other manufactures will do this becau...
l27
Nov 22, 2016Guide
What about tech support/phone support? I understand I may not get warranty coverage buying used.
JohnRo
Nov 22, 2016NETGEAR Employee Retired
Hi l27,
The units will be considered refurbished. Support can only be purchased by original owners (with their receipts) since buying support includes next-business-day replacements. Your best bet in getting help with questions/setup is the community or our KBs.
Thanks,
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