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changing auto-voip type broke stack
I had a stack of two of these: !System Description "GSM7352Sv2 48-Port Gigabit Layer 3 Stackable Managed Switch with 2 10G SFP+ port, 10.0.0.53, 01.00.35" !System Software Version "10.0.0.53" e...
tech support by email told me how to solve this.
from cli: reload
As expected the switched restarted so office was ready for that.
Hi robfantini,
Welcome to the community! 
Could you please answer below quesitons, we need more detailed information for further analysis:
1. What's the auto-voip VLAN ID? Is it a new created VLAN or exsit VLAN?
2. Could you provide the auto-voip CLI command that you execute?
3. It's will be better if you can provide us the configuraiton of the Switch.
How do I send configure files from my Managed Switch to NETGEAR community moderators?
http://kb.netgear.com/app/answers/detail/a_id/3143
Regards,
EricZ
NETGEAR Employee
1. What's the auto-voip VLAN ID? Is it a new created VLAN or exsit VLAN?
I am now using 'protocol based' . there is no vlan setting needed for that.
2. Could you provide the auto-voip CLI command that you execute?
no auto-voip vlan auto-voip protocol-based
3. It's will be better if you can provide us the configuraiton of the Switch.
How do I send configure files from my Managed Switch to NETGEAR community moderators?
http://kb.netgear.com/app/answers/detail/a_id/31439
I'll send the config file next.
Hi robfantini,
Thanks for your immediately response.
Could you please also send us the tech-support file at the same time with the configuration file. We can check the detailed information for the freezing Unit.
I am unable to generate a tech support file.
I get this error: Error! File is either empty or not found.
I tried http and tftp .
Is there another way to create the file?
Hi robfantini,
You need execute command as 'show tech-support' by CLI mode(console port or telnet) at first, it will generate tech-support file.
1- I sent the startup-config in an email.
2- another thing I did after the two cli commands, from web page at OUI Port Settings - I disabled Auto VoIP Mode for all ports.
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