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Forum Discussion

cigb's avatar
cigb
Aspirant
Dec 03, 2015
Solved

Device view Java plugin not working

Currently I have installed two netgear managed switches: M5300-52G3 and GSM7248V2. I can't see the switch diagram in the Device view page. It reads "You need the Java Plugin. Get it from here" but "h...
Troubleshooting
  • JennC's avatar
    JennC
    Dec 31, 2015

    Hello anha,

     

    You can try using a different computer that has not updated Java as a work around. We are still waiting for a fix and might take months. 
     
    Or try the following: 
    -Uninstall java 8 
    -Manually install java 7 
     
    Regards,
anha's avatar
anha
Aspirant
Dec 30, 2015

Same problem here. Running Java 8, update 66. Error appears in Internet Explorer, Chrome and Firefox on Windows 8.1 on several pc systems. Switch (4100-26G, firmware version 10.0.2.13) has had several factory resets without any result. The error:

 

Device View
 
!-- --------------- -->

You need the Java Plugin. Get it from here.

 

Unfortunately the link is not pointing tot a java version capable of running the app.

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