Forum Discussion

Aspirant

Dec 03, 2015

Solved

Device view Java plugin not working

Currently I have installed two netgear managed switches: M5300-52G3 and GSM7248V2. I can't see the switch diagram in the Device view page. It reads "You need the Java Plugin. Get it from here" but "h...

Troubleshooting

JennC
Dec 31, 2015
Hello anha,

You can try using a different computer that has not updated Java as a work around. We are still waiting for a fix and might take months.

Or try the following:

-Uninstall java 8

-Manually install java 7

Regards,

anha

Aspirant

Dec 30, 2015

Same problem here. Running Java 8, update 66. Error appears in Internet Explorer, Chrome and Firefox on Windows 8.1 on several pc systems. Switch (4100-26G, firmware version 10.0.2.13) has had several factory resets without any result. The error:

Device View

!-- --------------- -->

You need the Java Plugin. Get it from here.

Unfortunately the link is not pointing tot a java version capable of running the app.

JennC
NETGEAR Employee Retired
Dec 31, 2015
Hello anha,

You can try using a different computer that has not updated Java as a work around. We are still waiting for a fix and might take months.

Or try the following:

-Uninstall java 8

-Manually install java 7

Regards,
- Dydge
  Initiate
  Jan 02, 2016
  Install Java 7.... it's realy absurd for the safety of our PC !!!
  Netgear, Fix it quickly !!
  - ohio_caps
    Aspirant
    Jan 26, 2016
    I agree, I have the same problm. Java 7 support ended April 2015. No security updates to one of the most exploited codes on planet earth is not a good answer.