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attilay2k's avatar
attilay2k
Aspirant
Oct 18, 2019
Solved

DNS Client: no ipv4 or ipv6 address found in response for request id

i see a lot of messages like the following one, what happened?

 

Oct 18 10:30:35 192.168.1.4-1 DNS_CLI[50006492]: dns_client_util.c(1686) 573 %% DNS Client: no ipv4 or ipv6 address found in response for request id 428

5 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    attilay2k,

     

    Let us isolate the problem.  Kindly answer the questions below:

     

    a. Is the M4100-D12G switch still working even though you observed the log messages? 

    b. How is everything connected?  It would be best if you post a diagram of your detailed network setup.  Indicate what devices are connected to your M4100-D12G switch.

    c. Are there any settings on the switch that you have recently configured or changed?  Or, are there network devices that were removed/replaced within the existing network setup that might have triggered the log messages?  

    d. What is the current firmware version of the M4100-D12G switch?

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • attilay2k's avatar
      attilay2k
      Aspirant

      DaneA 

      thanks for the quick response, please see my answers below

       

      a. Yes, M4100-D12G is working but sometimes some devices doesn't work (cannot navigate through the network), I can't tell you if this happens when one of these messages occurs or not

      b. you can find the detailed diagram in the attached pdf, I hope it's enough. In practice the uplink comes from the FritzBox 7590 router; connected to the M4100 there are 3 cameras, a smart TV, and a Netgear switch with PoE ports that power up three Alcatel access points (AP1101)

      c. No, I only added the raspberry with the aim of having a graphical evidence (via Sense Hat) of the status of the devices on the network (by parsing the syslog to which the M4100 and the access points are attached) and as a repository of the camera recordings .

      d. firmware version is 10.0.2.20

       

      Thanks again, waiting for Your response, regards.

      Corrado

       

      • DaneA's avatar
        DaneA
        NETGEAR Employee Retired

        attilay2k,

         

        Thank you for your feedback. 

         

        Oct 18 10:30:35 192.168.1.4-1 DNS_CLI[50006492]: dns_client_util.c(1686) 573 %% DNS Client: no ipv4 or ipv6 address found in response for request id 428

        Referring to the log message and the network diagram you have provided, are the devices within your network have DNS configured?  

         

        d. firmware version is 10.0.2.20

        It seems that the current firmware of your M4100-D12G is an old version.  Let us update the firmware of your M4100-D12G to the latest version which is v10.0.2.35 and you can download it here.  Then, observe if the same log messages appear. 

         

         

        Regards,

         

        DaneA

        NETGEAR Community Team

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