NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Finding Netgear (service) partners
Our network has been growing step by step and while I can still manage it, it may come the time where collegues and I cannot cover all incidents where having partner can be useful. I remember back...
msi,
As per checking, the authorized reseller's list is the same list with our powershift partners.
I hope this would suffice.
Regards,
JohnCarloV
NETGEAR Community Team
Hi
Thanks for your reply, however I can spot a couple of issues:
- How can this list be located other than by this link you provided in the forums?
- The list only contains company names. There is no indication of a location, not even the country. To be honest: There is not much point for me to go through a document fo 70 (!) pages to locate a partner in my country
- The list only divides into Direct Resellers, Distributors and Indirect Resellers. Those companies could be plain "box movers" or actual service provides or networking engineering / consulting companies and there is no way to distinguish them based on that list.
TL;DR: Thanks for the link but that is neither helpful for me as customer, nor really helpful for your partners to be located by customers (as of writing).
msi,
- How can this list be located other than by this link you provided in the forums?
This list is located on our website. I understand your point here that it wasn't even specific on where it is located.
You may try to contact this number: (866) 480-2112 or send an email to uspowershift@netgear.com
Regards,
JohnCarloV
NETGEAR Community Team
Hi Carlo
Thanks, yes even so that document is quite hidden on the page - who would look for partners via the warranty and returns policy? ;-)Yes, I'll try to get in touch.
Meanwhile I hope that this could be discussed within Netgear how to make partners identifiable or how to better connect Netgear partners and customers. Tough this is a technical forum, having good ties with partners and customers all in all will help Netgear when comparing things with other vendors, even the most "lean" organized ones.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
