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Forum Discussion
nobillings
Nov 18, 2015Aspirant
FS726TP no connection to LAN from wireless
Hi all,
I have a problem with my FS726TP switch which does not allow access from a wireless device (iPhone) to LAN based devices.
DSL goes into the router, the switch is connected from the router.
The switch seems normal, all LED of connected ports are blinking. All LAN devices are showing up in the router. From my iMac I can reach all the devices (Homeserver, RasPi, etc.) But not from one iPhone running iOS 9.1. From the other iPhone iOS9 and iPad 1 iOS 5.1.1 connectivity is normal.
First it appeared after I had updated the router firmware, so I suspected the problem lied there. The router support adviced to restart the switch and the connectivity was re-established fine foe all wireless devices.
Last night it appeared that one LAN device had not got an IP (which it sometimes does) so I unplugged the network cable. By this I must haved come to the router cable and detached it. Same symptoms again, but this time different cause. However, I restarted (power cycled) the switch. In the meantime I figured out the problem with the lose router cable.
But since then the connectivity is interrupted for the iPhone.
Since then I have restarted multiple times the switch and iPhone, but no connection.
Firmware is the latest available in the website, v2.0.1_14_E. SCC find the switch fine. There are no special settings in the switch, everything is factory default.
Anybody an idea what I could do next?
Many thanks
2 Replies
- JohnRoNETGEAR Employee Retired
Hello nobillings,
Welcome to the community!
If the switch has not been configured, it is acting as a passthrough switch only. You have pretty much isolated the issue here, the only thing that is not connecting to the devices is the iPhone with iOS 9.1. When the issue occurs, does the iPhone able to connect to the devices only connected to the router (totally eliminating the devices connected to the switch)? Can you contact its default gateway?
Looking forward to your response.
Thanks,
- nobillingsAspirant
Hi JohnRo,
thank a lot you for your answer.
All the devices are connected to the Switch, none directly to the Router, but I can try this. The router acts also as default gateway and it was able to connect.
Now, today I just thought I'd restart the router once more, and bing, now the second iPhone iOS 9.1 can connect again, but the iPad iOS 5.1.1 not anymore.
This points for me now again to the router as the culprit. It seems that somehow both the router and the switch (maybe a sync issue) can be responsible for the problem.
Tomorrow I try to connect directly a device to the router, and see what happens.
Maybe I'll try another router restart.
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