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Forum Discussion
Milkman00
Aug 07, 2017Aspirant
FSM7326P Not booting past U-Boot
Hi Everyone. I have a FSM7326P that will not boot past U-Boot. Something about magic number missing (firmware gone). I am starting the very long process of uploading the firmware via Serial cab...
Milkman00
Aug 07, 2017Aspirant
I did the file transferr, and it just sat there afterwards. I pressed Control Break and it said 0 bytes transferred, so obviously there is some sort of EOF sequence that I was supposed to hit, but didn't.
Anyone that can assist loading firmware through U-Boot would be aoorecuiated.
DaneA
Aug 08, 2017NETGEAR Employee Retired
Hi Milkman00,
Welcome to the community! :)
If ever you have not yet came across with the article below, kindly try the steps indicated.
What do I do when my FSM managed switch does not boot up?
Regards,
DaneA
NETGEAR Community Team
- Milkman00Aug 08, 2017Aspirant
Unfortunately I cannot boot past U-Boot to get to the Utility menu referenced in this article.
I can get into U-Boot and it has an option (loadb) to upload firmware through there, I just need to know the steps to do that.
Thanks!
- DaneAAug 08, 2017NETGEAR Employee Retired
I suggest you to open a chat or online case with NETGEAR Support at anytime for further assistance. The NETGEAR Support Team might be able to provide you with further troubleshooting steps.
Regards,
DaneA
NETGEAR Community Team
- Milkman00Aug 08, 2017Aspirant
I do not have a support contract, and was looking for some free assistance from the community. I am hoping someone can advise how to load firmware from uboot using the loadb command. I am sure I am not the first one that has tried to do this.
Thanks!
- DaneAAug 20, 2017NETGEAR Employee Retired
The switch can only be recovered if it loads the utility menu.
What is the serial number of your FSM7326P switch? Kindly send me a private message of the picture the shows the serial number labeled on your FSM7326P switch.
Regards,
DaneA
NETGEAR Community Team
- DaneAAug 24, 2017NETGEAR Employee Retired
I just want to follow-up on this. There are no available instructions on how to load the firmware using loadb command. As I have mentioned recently, the switch can only be recovered if it loads the utility menu. I just want to check if there is hardware warranty left to your FSM7326P switch via its serial number.
We’d greatly appreciate your feedback.
Regards,
DaneA
NETGEAR Community Team
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