NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Kelson's avatar
Kelson
Aspirant
Oct 02, 2023
Solved

GS324TP PoE Schedule stops working on change of month

I have 2 GS324TP switches (I'm located in the Uk if that makes a difference) that have PoE timer schedules defined and are using a UK SNTP server. As per the title, the PoE timer has stopped working ...
  • schumaku's avatar
    Oct 02, 2023

    Kelson wrote:

    I have 2 GS324TP switches (I'm located in the Uk if that makes a difference) that have PoE timer schedules defined and are using a UK SNTP server. As per the title, the PoE timer has stopped working for two months running on both switches when the month changes. The only way to resolve it has been to delete the timer and create a new one


    When I get you right, the schedule does fail with the month changing from August to September, and now again from September to October?

     

    "using a UK SNTP" is more than vague. Provide more details like name (FQDN) of this SNTP server.

     

    Have considered to use a probably more generic SNTP instead? Keep in mind calendar and TOD are pretty much standard. This looks to me like an oddity on the implementation of the SNTP server, or a bug interpreting the SNTP date on the switch.

     


    Kelson wrote:

    I hate the way Netgear implemented these times as you need two if you want to span midnight and then they cannot be contiguous.


    Yes, more than strange on how the PoE scheduling is implemented eg. if the intended time window goes over midnight. Here you are certainly not alone.

     


    Kelson wrote:

    Also, is there any way to consolidate two community/netgear accounts into one (I have a legacy account plus this one).


    For merging accounts, please send an email request to customer.service@netgear.com - on your subject line mention "Merging Accounts". Kindly include your name, phone number and email addresses that you want to merge and indicate which one you would like to retain.

     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More