NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

BillyGrace's avatar
BillyGrace
Initiate
Nov 29, 2021
Solved

GS516TP - SInce installed I now cant see my CCTV Cameras via the main outside IP Address??

Hi

 

I changed from an unmanaged Prosafe 8 port to the GS516TP -

 

SInce installed I now cant see my CCTV Cameras via the main outside IP Address??

 

What am I missing?  

 

Thanks

 

My ports are open on my BT Router

 

 

  • Yes problem sorted

    The switch inst blocking any ports.. I had to change the settings on the Hikvision DVR

3 Replies

  • JeraldM's avatar
    JeraldM
    NETGEAR Employee Retired

    BillyGrace 

     

    Welcome to the community! 

     

    Assuming that you've only replaced the unmanaged 8-port switch with the GS516TP, please try disabling STP and IGMP Snooping by logging in to the GS516TP's admin page.

     

    Kindly refer to pages 70 and 81 of the user manual here on how to disable them.

     


    Regards, 

     

    JeraldM

    NETGEAR Community Team


  • BillyGrace wrote:

    Hi

     

    I changed from an unmanaged Prosafe 8 port to the GS516TP -

     

    SInce installed I now cant see my CCTV Cameras via the main outside IP Address??

     

    What am I missing?  

     

    Thanks

     

    My ports are open on my BT Router

     

     


    Hi, have you found the solution,? i was actually facing the same problem.

    • BillyGrace's avatar
      BillyGrace
      Initiate

      Yes problem sorted

      The switch inst blocking any ports.. I had to change the settings on the Hikvision DVR

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More