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McRob1's avatar
McRob1
Luminary
Feb 19, 2017
Solved

GS516TP Not Found using Smart Control Center

I am running the latest version of Smart Control Center and when I click on Network and pick discovery after a progesss bar saying it's discovering all devices, nothing is found.

 

I can link to the GS516TP running the latest firmware from a mac computer running safari with the IP address.  When I try that using Internet explorer V11 on a PC I get the beginings of a login screen that freezes and is blank.

 

Is there any wat to actually configure this switch on a PC?

 

Thanks 

  • DanneA

     

    Netgear will only provide support if I give them money on this switch.  I do not have an active support contract.

    Even though this has never worked I do have a work around by using my Mac computer and a browser that can access the switch.

     

    I don't plan on paying netgear money when I have a method to configure the switch.

     

    I just wish their software actually worked.

15 Replies

    • McRob1's avatar
      McRob1
      Luminary

      What other web browser would you suggest on a PC.

       

      I to get to the logon screen and I can type my password in.  The next screen looks like it is trying to log into the switch.  I see the Netgear logo and a logout prompt but nothing other than that with IE 11 and Edge.

       

      All works fine on the Mac browser.

       

      I have tried edge without any luck either.

      • XavierLL's avatar
        XavierLL
        NETGEAR Employee Retired

        HI McRob1,

         

        I would suggest the Firefox portable version as you can run it in your computer , you can download it from the following link

         

        Regards

         

        Xavier Lleixa

        NETGEAR CBU PLM

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