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Forum Discussion
AMCL
Sep 28, 2017Guide
NETGEAR USB Control Center macOS High Sierra
Hi everybody,
After updating to macOS High Sierra, USB Control Center stopped working.
It complains about “installation could not be completed” and suggest a reinstallation, but neither a reinstallation nor a fresh one work.
I wonder if I am doing something wrong or maybe High Sierra is simply not supported yet...
Could you please help me? Thanks in advance!
51 Replies
- emjaayGuide
Having the same issue on MacOS High Sierra . Tried uninstalling and installing again but in vain . Following error if i try manually from console ,
/Applications/NETGEAR/NETGEAR\ USB\ Control\ Center.app/Contents/MacOS/NETGEAR\ USB\ Control\ Center ; exit; [Info] Software Version: 1.02.71 2017-09-29 11:10:06.830 NETGEAR USB Control Center[68096:1199139] Mac Version: 10.13.0 2017-09-29 11:10:06.830 NETGEAR USB Control Center[68096:1199139] main 2017-09-29 11:10:06.831 NETGEAR USB Control Center[68096:1199139] GetIPAddressesByOTA 2017-09-29 11:10:06.831 NETGEAR USB Control Center[68096:1199139] MacIPAddress=127.0.0.1 2017-09-29 11:10:06.831 NETGEAR USB Control Center[68096:1199139] MacIPAddress=10.67.120.34 [NetUSB] IOServiceGetMatchingServices err: 0 [NetUSB] IOServiceOpen err: 268435459 NetUSBInit() failed! 2017-09-29 11:10:06.837 NETGEAR USB Control Center[68096:1199139] ThisLanguage: en-IN /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist' /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Common/ChunkCompression.cpp:50: Error: unsupported compressor 8 /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.1.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist' [Info] Mac Version: 10.13.0 2017-09-29 11:10:06.926 NETGEAR USB Control Center[68096:1199139] [Info] Mac Version: 10.13.0 PlayToPC = 0, PlayToWAA = 1 WAAThreadStart Start
Please give a fix soon..
- DexterJBNETGEAR Moderator
Hi all,
Let me check on this.
Regards,
Dexter
Community Team
Same -- the already-terrible Netgear USB control app is now completely non-functional following upgrade to OS10 High Sierra.
It would be really nice if Netgear would take the time to make the router's USB functionality accessible for Mac users, in a way that doesn't involve a shockingly buggy app that looks like something from the 1990s. C'mon.
Anyway, what did you find out from Netgear?
thx
- RRM855Apprentice
I have the same problem. Now to wait (forever?) for an update?
- BwhastInitiate
I am having the same difficulty, and suspect that everyone ungrading to High Sierra will find that the Netgear USB Control Center is dead in the water. Is it perhaps not a 64 bit application?
Hope that the Netgear folks understand that this is a general problem for many thousands of users, and will try to upgrade it for us.
- BwhastInitiate
Maybe the Netgear USB Control Center is not needed in High Sierra!!
Since posting here a couple of days ago to say that I, too, was unable to use the USB Control Center in High Sierra, I deleted it (using the uninstall program included with it) and rebooted. Then, just for the hey of it, I checked to see if I could connect my printer without it. Son of a gun, my printer was now listed as a Bonjour option for installation! I installed it, and it is working fine!
- emjaayGuideGreat !! Gonna try this right away
- AMCLGuide
Nice finding, definitely it is possible to print using Bonjour but... you stil need USB control center to use, i.e, the scanning function of a MFP.
I wonder when somebody from Netgear will give us a solution, or at least an explanation...
- RRM855Apprentice
Did not work as well for me. I still have a crippled color laser printer using this method, i.e., no means to access printer controls, only prints in B&W, etc. Now I am stuck plugging my printer into my Macbook USB every time I want to print.
yes, same issue here
Netgear - please dont take another 2 years to update the app!
- RRM855Apprentice
Does anybody know how to bring it to Netgear's attention since I do not know how aggressively they monitor user forums, especially for Mac OS issues? I just thought the more times it is raised may provide some impetus to to do something. I do not see any means to do this besides through support. My support services expired and it does not seem worth buying extended support since they explicitly say they provide support for Windows only.
BTW: I only bought the Netgear R6400 since one review stated it was compatible with Apple TimeMachine external drive formats. Of course I could never get that to work like advertised so have an external drive now attached directly to my Macbook Pro for TimeMachine to work. I never imagined the USB printer support would also be an issue. I am on the verge of chucking the Netgear equipment and starting over. I got rid of Apple Time Capsule because the wifi was so weak.
- AMCLGuide
I can not believe it: Netgear, don't you have anything to say after a week? I
it took them almost 2 years to release one for el capitan
- AMCLGuide
Two years!! I see...
Netgear, I bought your router because macOS was supported, but now I see I was wrong.
Have you considered releasing the USB Control Center code as open source? I am sure that it will not take two years to release an update to the most lazy OS community.
has anyone contacted netgear about this?
- papa43Tutor