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Forum Discussion

csteward's avatar
Aug 05, 2023
Solved

GS724TPv2 won't factory reset

I have reset before, but now it won't. I pushed in the factory reset button for 5 seconds and nothing happens (before it would flash the lights) and the Power light is amber.

 

This switch hasn't even been used yet, it was a spare.

 

Please help. I would hate to think it never got to be used, especially now that I need it.

 

Thanks,

Conrad

  • One of the good points is that these switches are coming with worry-free limited lifetime warranty*, online technical chat support and Next Business Day (NBD) replacement for the original buyer having registered the device.

     

    Head to https://my.netgear.com/ , select the switch/serial number registered by [View Product] and then [Request Hardware Support].

     

    * This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and covers unmodified hardware, fans and internal power supplies – not software or external power supplies, and requires product registration at https://www.netgear.com/business/registration within 90 days of purchase; see https://www.netgear.com/about/warranty for details. Intended for indoor use only.

     

5 Replies

  • One of the good points is that these switches are coming with worry-free limited lifetime warranty*, online technical chat support and Next Business Day (NBD) replacement for the original buyer having registered the device.

     

    Head to https://my.netgear.com/ , select the switch/serial number registered by [View Product] and then [Request Hardware Support].

     

    * This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and covers unmodified hardware, fans and internal power supplies – not software or external power supplies, and requires product registration at https://www.netgear.com/business/registration within 90 days of purchase; see https://www.netgear.com/about/warranty for details. Intended for indoor use only.

     

    • csteward's avatar
      csteward
      Tutor

      Thank you Schumaku. I have done as you suggested.

       

      Conrad

      • schumaku's avatar
        schumaku
        Guru

        Hello Conrad,

         

        In the past, some great community members showed on how these switches can be connected to the serial console/UART - i -guess- this is very similar with the GS724Tv2, GS724TPv2, ... in case these are acquired second hand so the warranty does not cover an exchange:

         

        https://www.dutn.nl/repairs/reparaties_gs724t.html

         

        -Kurt (short Konrad)

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