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Forum Discussion
csteward
Aug 05, 2023Tutor
GS724TPv2 won't factory reset
I have reset before, but now it won't. I pushed in the factory reset button for 5 seconds and nothing happens (before it would flash the lights) and the Power light is amber. This switch hasn't e...
- Aug 07, 2023
One of the good points is that these switches are coming with worry-free limited lifetime warranty*, online technical chat support and Next Business Day (NBD) replacement for the original buyer having registered the device.
Head to https://my.netgear.com/ , select the switch/serial number registered by [View Product] and then [Request Hardware Support].
* This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and covers unmodified hardware, fans and internal power supplies – not software or external power supplies, and requires product registration at https://www.netgear.com/business/registration within 90 days of purchase; see https://www.netgear.com/about/warranty for details. Intended for indoor use only.
schumaku
Aug 07, 2023Guru - Experienced User
One of the good points is that these switches are coming with worry-free limited lifetime warranty*, online technical chat support and Next Business Day (NBD) replacement for the original buyer having registered the device.
Head to https://my.netgear.com/ , select the switch/serial number registered by [View Product] and then [Request Hardware Support].
* This product comes with a limited warranty that is valid only if purchased from a NETGEAR authorized reseller, and covers unmodified hardware, fans and internal power supplies – not software or external power supplies, and requires product registration at https://www.netgear.com/business/registration within 90 days of purchase; see https://www.netgear.com/about/warranty for details. Intended for indoor use only.
csteward
Aug 07, 2023Tutor
Thank you Schumaku. I have done as you suggested.
Conrad
- schumakuAug 07, 2023Guru - Experienced User
Hello Conrad,
In the past, some great community members showed on how these switches can be connected to the serial console/UART - i -guess- this is very similar with the GS724Tv2, GS724TPv2, ... in case these are acquired second hand so the warranty does not cover an exchange:
https://www.dutn.nl/repairs/reparaties_gs724t.html
-Kurt (short Konrad)
- cstewardAug 07, 2023Tutor
Netgear sent me a support case.
Thanks again.
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