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Forum Discussion

Sm1th's avatar
Sm1th
Aspirant
Jul 09, 2018

GS728TPPv2 Every time I log in! "An error occurred while accessing the registration server"

I get this error every time I log in! Any suggestions on how to fix this please?

 

An error occurred while accessing the registration server. Check your Internet connection and try registering again.

 

4 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Moderator

    Hi Sm1th,

     

    Welcome to our community! :)

     

    May I know if you already tried to use another browser and login again?

     

    Regards,

    • Sm1th's avatar
      Sm1th
      Aspirant

      Yes I've tried Chrome, Firefox, Opera, and Edge and it happens everytime on each one.

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Moderator

        Sm1th,

         

        You were trying to access the admin interface of the switch. Please make sure that the IP address is correct and you can also clear your cache / cookies from your browser then try to login again.

         

        Regards,

  • It seems likely to be related to this problem with my GS724TPv2 that someone else is also having with his GS752TP. Not precisely the same error (which is why I didn't see your message posted a few hours before mine), but both involve problems with the registration server. One of the moderators in my thread just mentioned that "a fix is currently being worked on." I'm not holding my breath, since this has been an issue across the last several versions (or more) of the firmware. Thought I'd mention it.