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Forum Discussion
GS728TX lost programming
I have four GS728TX installed and they have been installed for about two months. Sometime this weekend three of the four switches lost all the Auto VoIP settings we had in place. Once idenified and reprogrammed the Auto VoIP work perfectly again. Anyone have an idea how just that programming could have nbeen lost, yet maintain all the other programming? Anyone else experience these switches loosing any of their programming? All four switches are running 6.4.0.19 firmware
1 Reply
Hi martinrpeterson,
Welcome to Netgear Community!
The device configuration won't be lost until do factory default, would you like to upgrde to v6.6.1.4 and monitir if same error happen again?
Click here to get v6.6.1.4 image, also be noticed that
- Please download v6.6.1.4 to both active and inactive (backup) images when upgrading from v6.4.0.x.
- Downgrading from v6.6.1.4 to v6.4.0.x is not allowed
Get the more detail from release notes http://kb.netgear.com/app/answers/detail/a_id/31220?cid=wmt_netgear_organic
Let's know if you still see the problem, thank you.
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