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Forum Discussion

Sippy's avatar
Sippy
Aspirant
May 22, 2018
Solved

GSM7312 - Can I regain access? It looks like the management port is disabled, don't know IP

I just inherited a GSM7312 L3 managed switch.  If I connect the VT100 terminal and start the switch it says Hit any key to stop autoboot:  0 then all it shows is a cursor => How can I gain ac...
Troubleshooting
  • JohnC_V's avatar
    JohnC_V
    May 24, 2018

    Sippy,

     

    Have you tried to press "q" button while booting? Once you are in the boot menu, you may recover it using the backup image.

     

    Regards,

Sippy's avatar
Sippy
Aspirant
May 23, 2018

When the switch powers up it stops at the point where it says

Press any key to stop boot

It never gets past this point, which leads me to believe there is no O/S

Either that or the management port is disabled in favor of browser management if that is possible.

JohnC_V's avatar
JohnC_V
NETGEAR Employee Retired
May 24, 2018

Sippy,

 

Have you tried to press "q" button while booting? Once you are in the boot menu, you may recover it using the backup image.

 

Regards,

  • Sippy's avatar
    Sippy
    Aspirant
    May 30, 2018

    I purchased a new cable, and things went well after that!  Doh!

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