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Forum Discussion
GSM7352S Could not server DHCPREQUEST
NetGear Team, We are experiencing a problem where a couple of our laptops are not able to recieve a DHCP IP Address from our NetGear GSM7352S switch. Complete errors is here as seen in the...
Hello jdworske,
Welcome to the community!
We'll need to isolate the issue for us to give you a proper troubleshooting. I have a few questions for you, I have listed them below:
- What are the changes that you have made before your experience the issue?
- What is the firmware version running on your switch?
- Do you have VLANs configured on the switch?
- Is the GSM7352S the main DHCP server.
Looking forward to your response.
Thanks,
Hey John,
I answered the questions you had regarding our setup.
Not sure if that was clear as I copied pasted your questions and then provided the answers.
Any thoughts much appreciated ?
Thank you,
John Dworske
Hello jdworske,
Sorry for not getting back to this right away. If possible, I'd like to request to perform a firmware reflash (save the configuration and reinstall the firmware 10.0.0.53) for your units. There was an issue on the older firmware where the switch stops offering DHCP when it get many DHCP IP conflicts (this was supposed to be fixed by the firmware 10.0.0.53).
Let us know if this helps.
Thanks,
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