Forum Discussion
micdousmi
Jul 15, 2024Aspirant
GSS116E Power Failure
Woke up this morning and the power was out on my GSS116E. It was working fine last night when I went to bed. I unplugged it and plugged it back in and the power light does not come on and the light...
FURRYe38
Jul 15, 2024Guru - Experienced User
Tried a factory reset with all LAN cables disconnected from the switch?
Power cycled OFF for 1 minute with out all LAN cables connected to the switch?
- micdousmiJul 15, 2024Aspirant
Yes, tried to factory reset with all cabled disconnected.
Also, powered off, tried various outlets and event tested the power adapter with a power meter and its draws power.
- FURRYe38Jul 15, 2024Guru - Experienced User
Ok. Please make contact with the forum moderator.
Good Luck.
- schumakuJul 15, 2024Guru - Experienced User
Leaving alone this is a Plus switch, not a Managed switch (I'll request a mod to move this thread accordingly to the appropriate section). The formal way goes over https://my.netgear.com/ -> [Request Hardware Support]
The same applies to the Limited lifetime* warranty and lifetime support chat - the same channel should be used. -> [Get Support]
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