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Forum Discussion
gaz2018
Apr 19, 2018Follower
Home Network Setup Advice Please
Hi, having problems with my home setup...I have a Virgin Hub3 modem/router connected to a Netgear GS724v4 which provides internet connections (RJ45 ports) throughout the home; on one connection (on a...
DaneA
Apr 23, 2018NETGEAR Employee Retired
Hi gaz2018,
Welcome to the community! :)
It might be possible that the GS724Tv4 switch has a static IP address set in it that is not within the DHCP range of the new modem/router. Connect a PC directly to the LAN port of new modem/router then check the IP address that it will obtain in order for you to know what static IP address that you will set to the GS724Tv4 switch.
Regards,
DaneA
NETGEAR Community Team
DaneA
May 01, 2018NETGEAR Employee Retired
I just want to follow-up on this. Were you able to follow the suggestion?
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
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