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Forum Discussion
JGS524Ev2 Password reset assistance
I've misplaced the password for my swtich and need to reset it. When I load the configuration utility I'm not able to factory reset it as it requires the password to do so. Is there a physical w...
So I've tried thesde steps;
1 - pin reset to over 30 secs with power on, no result
2 - pull power out, hold reset button in, plug in power wait 10 secs
any other tips?
Hello scottbeattie,
Please try this:
How do I log into the switch if I lost my password?
From the configuration utility, select the switch and use the serial number (printed on the bottom product label of the switch) as the password. Once logged into the switch, reset the password.
Source: http://kb.netgear.com/app/answers/detail/a_id/12048/~/prosafe-plus-switches-faq
Hope this helps.
Regards,
I've tried this also ... the serial number is not accepted as the password.
Hello scottbeattie,
What's the version of the Prosafe Plus utility are you using?
Regards,
from the stickers on the back of the switch;
HW JGS524E V2
SW 2.0.0.31 (although may have updated firmware since factory)
MAC .....
SERIAL 3KH2495800438
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