NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
JGS524Ev2 Password reset assistance
I have read the password reset part on this unit, but I just purchased this unit, 'Brand New' in the box from a local auction house. None of the packages were opened in the box, but something must be going on. I have tried almost everything I have read, but to no avail. I have downloaded the latest utilities, and still can't gain access to the switch. Any help on this would be great. Oh yes, and I have pressed the reset switch for 5 seconds, 10, 20, 30 as well, with and without being plugged in. Also tried the serial number on the bottom of the unit with no success.
I just want to follow-up on this. We’d greatly appreciate your feedback.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
4 Replies
Hi Digiship
Welcome to our community!
About your issue accessing to the switch I would recommend to use the Insight App to discover it ( see instructions attached) . If this doesn´t work it´s likely that the switch is on his default IP address 192.168.0.239
Hope it helps!
Xavier Lleixa
NETGEAR CBU PLM
I have found the answer from the posts here and greatly appreciate all the responses. It did go back to the default address. Problem solved! Thank you all.
In addition to what XavierLL has mentioned, you may want to try the steps below:
1. Disconnect the JGS524Ev2 switch from your existing network.
2. Connect a PC any LAN port of your JGS524Ev2 switch.
3. Set a static IP address of 192.168.0.210 on your PC.
4. Open a browser like Google Chrome or Firefox then at the address bar of it, type 192.168.0.239 then press Enter. Login to the user interface of switch. Enter "admin" as the username and "password" as the password.
Note: The default IP address of JGS524Ev2 switch is 192.168.0.239.
Regards,
DaneA
NETGEAR Community TeamI just want to follow-up on this. We’d greatly appreciate your feedback.
If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
