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JGS524PE - ProSafe Plus Utility , The switch and manager IP address are not in the same subnet.
Hi all, I have a JGS524PE ProSafe Switch running Firmware version 2.0.1.26 that have not been updated in a very long time. I wanted to update to the latest version firmware for this switch. ...
Of course you cant reach it - the first is the switch default IP address, the second is the IP address of your WIndows system. As these are not in the same subnet, the 192.168.0.239/24 can't be reached. temporarily change the LAN IP address of your Windows system to some address in the 192.168.0.0/24 (255.255.255.0) network, like 192.168.0.123. Now you will be able to reach the switch.
Hi Cabinhaven,
Welcome to NETGEAR community！:smileyhappy:
Looks like you need to change IP address on PC to match JGS524PE.
1. Please confirm the IP address of JGS524PE.
You can get it from utility tools.
like below:
2. Then change IP address to same subnet on PC.
3. Close utility and then open it again to control JGS524PE.
May the solution help you.:smileyhappy:
Thanks,
Daniel.
Thanks, That does allow the ProSafe Utility to operate again. But it has the following effects:
1. My Laptop will now only operate on WIFI while the IP is set to match the ProSafe Utility 192.168.0.239.
2. when I tried to apply the new firmware 2.01.40 I get the following error:
Cabinhaven wrote:Thanks, That does allow the ProSafe Utility to operate again. But it has the following effects:
1. My Laptop will now only operate on WIFI while the IP is set to match the ProSafe Utility 192.168.0.239.
Yes, of course - the workaround was supplied to regain management control of your switch. Either to set an IP address matching your network, or ensure it's in DHCP mode so it will pick up a valid network config from your DHCP server (typically on the router). Then you cna revert the config change on your WIndows system again.
Thank you for confirming the IP change is a workaround to regain control of the switch and that the IP change needs to be reverted. With the overall goal of upgrading the firmware on my switch I can now access the switch and the maintenance menu.
Although when I select the maintenance menu, then firmware upgrade, browse to the locally downloaded bin file to use and press "apply" I get this series of screens and unfortunately this error. (TFTP Timeout). See attached screenshots.
Would you or someone else be able to help me address this error in hopes that I can get the latest firmware to apply to the switch? Thanks for your time and help.
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