NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cabinhaven
Apr 22, 2018Aspirant
JGS524PE - ProSafe Plus Utility , The switch and manager IP address are not in the same subnet.
Hi all, I have a JGS524PE ProSafe Switch running Firmware version 2.0.1.26 that have not been updated in a very long time. I wanted to update to the latest version firmware for this switch. ...
- Apr 26, 2018
Of course you cant reach it - the first is the switch default IP address, the second is the IP address of your WIndows system. As these are not in the same subnet, the 192.168.0.239/24 can't be reached. temporarily change the LAN IP address of your Windows system to some address in the 192.168.0.0/24 (255.255.255.0) network, like 192.168.0.123. Now you will be able to reach the switch.
Cabinhaven
Apr 26, 2018Aspirant
Thanks,
What address do I use to get to the switch? Below is what ProSafe Plus shows?
If I currently use 192.168.0.239 or 192.168.1.40 I get the error that the site can't be reached. See print screens.
thanks
schumaku
Apr 26, 2018Guru - Experienced User
Of course you cant reach it - the first is the switch default IP address, the second is the IP address of your WIndows system. As these are not in the same subnet, the 192.168.0.239/24 can't be reached. temporarily change the LAN IP address of your Windows system to some address in the 192.168.0.0/24 (255.255.255.0) network, like 192.168.0.123. Now you will be able to reach the switch.
- CabinhavenApr 26, 2018Aspirant
To all those who helped this novice, Thank You.
I finally gained access to the Web UI with all your help and once connected to the Switch the firmware upgrade went fast and flawless. I will document this for myself so I can do it in the the future if the ProSafe Utility is not an option.
Thanks very much!
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!