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Forum Discussion
some
Mar 23, 2019Initiate
M4100-26G-POE - Loaded factory defaults and now POE Status is Off
Loaded factory defaults. After load I am able to configure everything that need on the switch, except POE status. I am using the web UI and not command line. I am not familar with command line.
...
- Mar 30, 2019
Thanks for the help.
I did update the firmware to the latest version.
Problem found: Rookie mistake. POE is not offered on ports 25-26. I moved to port 24 and bam. The POE enabled device powered on and the system shows the POE status as running.
Thanks for the help.
DaneA
Mar 28, 2019NETGEAR Employee Retired
Hi msi,
I inquired your concern to the higher tier of NETGEAR Support. As per the higher tier of NETGEAR Support, it might be just a problem with the specific M4100-26G-POE switch you have and it needs a replacement.
I suggest you to open a chat or online support ticket with NETGEAR Support at anytime. Kindly state your concern as well as you can provide this forum thread as reference. Attach a .doc or .pdf copy of the Proof of Purchase or Sales Invoice of your M4100-26G-POE switch for warranty verification. If ever the hardware warranty is still valid, an online replacement will follow.
Regards,
DaneA
NETGEAR Community Team
some
Mar 30, 2019Initiate
Thanks for the help.
I did update the firmware to the latest version.
Problem found: Rookie mistake. POE is not offered on ports 25-26. I moved to port 24 and bam. The POE enabled device powered on and the system shows the POE status as running.
Thanks for the help.
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