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Forum Discussion
jdf12
Feb 18, 2018Initiate
M4300-28G-PoE+ & Tivo
Greetings - We just upgraded from a M4100 to the M4300 (GSM4328PB), flashed the latest firmware on the 4300 to 12.0.2.20. We have a Tivo Bolt and a number of Tivo Mini Vox 4K's at our facilit...
- Feb 22, 2018
Thanks to Laurent's help we solved the problem. Great support and incredibly responsive.
For future reference and for anyone coming across this thread - for Tivo to work across an M4300 you need to disable IGMP snooping and MLD snooping. Tivo, like a lot of consumer IOT devices, assumes a flat, "stupid" network for discovery.
LaurentMa
Feb 19, 2018NETGEAR Expert
Hi Jon
Thank you for your message and congratulations, M4300 series is NETGEAR top of the line and a great upgrade from M4100 series.
Yes, all M4300 switches come with Layer 2 Multicast pre-configured (IGMP Snooping, Querier and Fast Leave enabled across entire VLAN 1) for convenient Video-over-IP deployments. As a founding member of the SDVoE Alliance, NETGEAR provides the backbone network that makes it all possible.
If your Tivo installation was working fine on a previous M4100 switch, we need to check two things:
- Is the IGMP configuration the problem?
- Was there any other required configuration on the M4100?
The Community can help you figure out. We should start with 1/ and "un-do" the L2 Multicast configuration in this order:
- Using the Web GUI for instance, Switching \ IGMP Snooping \ Querier VLAN Configuration: delete the line "VLAN ID 1 - Querier Mode Enable - Querier VLAN Address 0.0.0.0"
- Switching \ IGMP Snooping \ Querier Configuration: set "Disable" for "Querier Admin Mode"
- Switching \ IGMP Snooping \ IGMP VLAN Configuration: delete the line "VLAN ID 1 - Admin Mode Enable - Fast Leave Admin Mode Enable"
- Switching \ IGMP Snooping \ Configuration: set "Disable" for "Admin Mode" and for "Validate IGMP IP header"
- Maintenance \ Save Config: check the box "Saving all applied changes" and click APPLY on the bottom right
Please let us know how it goes after this, as a first step. Thank you!
Regards,
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