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N83's avatar
N83
Follower
Oct 21, 2020

M4300-52G can't get kernel image

I have a M4300-52g and when I boot I get this. It never gets to the "checking for application" so I can't seem to reset it or load any new firmare. Only the OOB port seems to be working, none of hte other network ports will.
 
Can anybody know how to fix this problem??
 
Usage:
ubifsmount <volume-name>
- mount 'volume-name' volume
UBIFS not mounted, use ubifs mount to mount volume first!
ubifsload - load file from an UBIFS filesystem
Usage:
ubifsload <addr> <filename> [bytes]
- load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Saving Environment to SPI Flash...
SF: Detected MX25L25635E with page size 4 KiB, total 32 MiB
Erasing SPI flash...Writing to SPI flash...done
UBIFS not mounted, use ubifs mount to mount volume first! ubifsload - load file from an UBIFS filesystem
Usage: ubifsload <addr> <filename> [bytes] - load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Saving Environment to SPI Flash...
Erasing SPI flash...Writing to SPI flash...done
UBIFS not mounted, use ubifs mount to mount volume first! ubifsload - load file from an UBIFS filesystem Usage: ubifsload <addr> <filename> [bytes] - load file 'filename' to address 'addr'
Wrong Image Format for bootm command
ERROR: can't get kernel image!
ERROR: Ethernet external port not connected at bcmiproc_eth.c:125/bcmiproc_eth_open() Wrong Image Format for bootm command
ERROR: can't get kernel image!"
 
 
 

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    N83,

     

    Welcome to the community! :) 

     

    Kindly access the article below and follow the initial steps but select option 9, to try to activate a backup image.  If ever this works then the firmware image is corrupted on the now non-active partition. 

     

    M4300 - Resetting to factory default using the boot menu

     

    Let us know how it goes. 

     

    If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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