NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FSoffia's avatar
FSoffia
Aspirant
Aug 21, 2023

M4300 CLI issue

Hallo I have a stack of 2 x M4300 switches

 

(SW-STACK) #show switch

Management Standby Preconfig Plugged-in Switch Code MAC
SW Switch Status Model ID Model ID Status Version Address
--- ----------- --------- ---------------- ---------------- ------------- ----------- -------------------
1 Mgmt Sw M4300-52G-PoE+ M4300-52G-PoE+ OK 12.0.17.13 78:D2:94:B9:76:4D
2 Stack Mbr Oper Stby M4300-28G-PoE+ M4300-28G-PoE+ OK 12.0.17.13 B0:B9:8A:4F:78:30

(SW-STACK) #

 

I often use the CLI to configure and manage the switches.

 

Random, but frequently, when I access the CLI via SSH or via the CONSOLE the command line after requesting the enable password and showing the ***** , doesn't accept the password and everything follows are just ****.

 

I have to close the session and restart another session.

This often happen when the enable password is wrong, but sometimes when the password is ok too.

 

I have the same problem with firmware 12.0.17.12.

The same problem with Xterm or VT100 emulation, using SecureCRT or DOS connection.

 

Sometimes the problem happens when configuring users password.

After the password insertion, the CLI does not accept other commands, but always show **************.

 

Anyone has the same problem  ?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 Replies

  • ErwinL's avatar
    ErwinL
    NETGEAR Moderator

    Hello Fsoffia,

     

    And welcome to the NETGEAR Community! 🙂

     

    I strongly suggest contact Netgear support to further investigate the issue. Open the link below.

     

    https://www.netgear.com/about/contact-us/

     

    Have a lovely day,

    Erwin

    Netgear Team

    • FSoffia's avatar
      FSoffia
      Aspirant

      Hello Erwin

       

      I opened case 47543733 on 10-08-2023 and it's sill open

       

      best regards

       

      Francesco

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More