NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
LeighWhitling
Nov 25, 2020Follower
Netgear G2724TPv2 PoE Overload error
Hi All I have a strange error with 2 of my most recently purchases switches and the error is it will not power up a VoiP Phone with a side car / ext module but it will power the phone up on its own....
schumaku
Nov 25, 2020Guru - Experienced User
Hard to say. Be aware the PoE/PoE+ controller is firmware/software driven, too so alos anything can change with an update.
The boot- and continous-operations power snapshot numbers does not say much - the PoE/PoE+ level available depends on a handshake at link establishment - is something is mis-interpreted, an overload message might be shown, and some fail-back settings might apply. This could (description is vague) lead the PD to a reboot loop.
For completeness, please provide details on the VoIP phone and it's side car / extension module details (make, model, firmware).
Please update the switches in question to the current v2.x firmware -> https://www.netgear.com/support/product/GS724TPv2.aspx#download
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!