NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
johnrobertson12
Feb 10, 2020Aspirant
NMS300 external file server settings
Hello, I am asking for help setting up the external file server on NMS300. A previous post had all the same symptoms as myself but the post closed. When I try and test the connection to the external...
johnrobertson12
Feb 14, 2020Aspirant
Also I should have added that I can share and access the folder I am trying to access from the PC holding the NMS no problem, and have included a AD user as admin for the NMS that can write to the folder and logging into NMS as it. So the Windows10 side is good.
Still all variants ask me to check external server setting. Hope that little extra info helps.
JohnC_V
Feb 17, 2020NETGEAR Employee Retired
As per checking, you can access the Share folder but the NMS300 is having issues connecting to that folder. We might need to take a look at it and have a case open on NETGEAR support. Please let them know what is happening.
You can also try to change the admin rights of the folder to "Everyone" in order for the whole network to see it. Please share some screenshots too.
Regards,
John
NETGEAR Community Team
- johnrobertson12Feb 27, 2020Aspirant
Yes "Everyone" has full control.
- kevin_hongMar 02, 2020Apprentice
Hi johnrobertson12 ,
Welcome to community,
I tried it and it worked on NMS30 1.6.0.22.Please refer to my steps.
My configuration steps are as follows:
1. Created a folder in D disk root directory
2. Share the folder and select some user can "Read/Write". (For example "administrator")
3. Set configuration in the External File Server Setting (Please see attachment file)
4. Click "test" for test whether the folder can be accessed on NMS300(Please see attachment file).
PS:Suggest closing the firewall on the PC.
- johnrobertson12Mar 03, 2020Aspirant
Thank you kevin_hong for your help. I have done this many times now with different credentials, still saying settings need checking, failed to connect to external server. I have had my colleagues double check the shares and paths also. One thing I did notice was you say you are using 1.6.0.22.....Im on 21 and couldnt find 22 as an option to download from Netgear support site. Or was it a typo?
Anyway, Im at a loss now, thank you again for your help.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!