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limjaeheung's avatar
limjaeheung
Aspirant
May 21, 2019

packet loss to m4300-24x24f

Precious NETGEAR engineers. I am a network engineer in Korea. I have one issue and I have a question. The m4300-24x24f model is in use. The cisco 9407 uplink is m4300-24x24f.  attempt to repeat 1000 from 9407 to m4300-24x24f, the five pings will be lost. And  connected my laptop to 9407 and try ping -l 65500 to m4300-24x24f,  can not send ping. I also replaced gbic and tried to move the port. It was full duplex and speed was no problem. I think it is a defect in m4300-24x24f. What do you think?

2 Replies

  • Precious NETGEAR engineers. I am a network engineer in Korea. I have one issue and I have a question. The m4300-24x24f model is in use. The cisco 9407 uplink is m4300-24x24f. attempt to repeat 1000 from 9407 to m4300-24x24f, the five pings will be lost. And connected my laptop to 9407 and try ping -l 65500 to m4300-24x24f, can not send ping. I also replaced gbic and tried to move the port. It was full duplex and speed was no problem. I think it is a defect in m4300-24x24f. 
    I tried ping -l 65500 by connecting my laptop directly to the m4300, but the direct connection did not receive a response either.

    . What do you think?

    • JohnC_V's avatar
      JohnC_V
      NETGEAR Moderator

      Hi limjaeheung,

       

      Welcome to our community! :)

       

      I inquired your case and it seems that they may need more information about your concern. May I know what seems to be the meaning of "attempt to repeat 1000 from 9407"? Please open a ticket on NETGEAR Support and be ready with the tech support files and logs from the switch to further check what seems to be going on in your network.

       

      Regards,

       

      JohnCarloV

      NETGEAR Community Team

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